About Us
Southside Guitars was founded in 2006 by native New Yorkers and brothers Ben and Sam Taylor. Coming from a musical family, Ben and Sam grew up sharing a love of both guitar and bass and have always been interested in vintage instruments. After beginning their own collections in their teens, they opened Southside to provide excellent quality used and vintage instruments to musicians and collectors alike. At Southside, we aim to provide a range of options from player to collector grade instruments for musicians in Brooklyn and beyond. We specialize in vintage guitars, basses, amps and effects and have a revolving door of unique instruments with something for every musician out there. We have a small, dedicated team at our shop ready to help out. Come by and see us when you’re in town or stop by our booth at one of the many guitar shows we attend each year.
Our Policies
Shipping
We have packed thousands of guitars, amps, and pedals. We are experts at making sure the items we ship arrive safely. All items are shipped in cardboard boxes and professionally packed with lots of padding and bubble wrap.
We ship daily with UPS Ground for domestic shipments and UPS Expedited for international shipments. All shipments are insured and require a signature upon delivery. We do not collect any customs fees for international shipments, and that is billed separately based on your location. We are able to provide CITES documents for international shipments containing Brazilian rosewood on request.
Our website is currently set up to only accept orders within the US, so please call or email the shop directly for international orders and shipping quotes.
Returns
All items come with a “no questions asked” 48 hour approval period. If you purchase something and are not satisfied, simply contact us within 48 hours of receipt to let us know. Upon safe return of the guitar we will refund the original purchase price less the shipping cost and a 5% restocking fee. The restocking fee is only to cover payment processing fees and will be waived if the original payment was made in cash, wire transfer, or any other non-fee form of payment. Shipping costs are non refundable. The buyer assumes responsibility for the cost of return shipping.
Authentication
We sell vintage and used guitars, amplifiers, effects, and accessories. We have a lot of experience with vintage instruments and meticulously examine every instrument we sell for authenticity and originality. All of our instruments are set up before they are listed for sale. We try to ensure all of our instruments are playing to the best of their ability before we sell or ship them.
Payment Methods
We accept many forms of payment such as Cash, Credit Card, PayPal, Bank Wire, Zelle, and Venmo. We are required to collect sales tax for any transactions purchased or shipped within the state of New York. The New York Sales tax rate is 8.875%. We do not collect sales tax for other states outside of New York. Please contact us with any questions about payment options.